Privacy Policy

1. Introduction

Wash Connect, a brand of Samaso Invest NV, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our laundry services and visit our website.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number when you contact us or register for our services
• Payment Information: Payment card details processed securely through our payment providers
• Usage Data: Information about how you use our laundry machines and services
• Device Information: Browser type, IP address, and device identifiers when visiting our website

3. How We Use Your Information

We use your information to:

• Provide and maintain our laundry services
• Process payments and send transaction notifications
• Respond to your inquiries and provide customer support
• Send service updates and promotional communications (with your consent)
• Improve our services and develop new features
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Payment processors to handle transactions
• Service providers who assist in operating our services
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

7. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us at:

Samaso Invest NV
Stationsstraat 47, 3400 Landen, Belgium
VAT: BE 0724.729.560
Email: info@washconnect.eu
Website: www.washconnect.eu